Terms of service

Terms of Service

Last Updated: 25 AUG,2026

Welcome to Casa Homora. These Terms of Service ("Terms") govern your access to and use of our website, products, services, and any orders you place through our store.

By accessing our website or purchasing from us, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or place an order.

1. General Terms

By using this website, you represent that you are legally capable of entering into a binding agreement under applicable law.

We reserve the right to refuse service, cancel accounts, or cancel orders where permitted by law, including where we reasonably believe that a customer has violated these Terms or engaged in fraudulent, abusive, or unlawful activity.

We may update these Terms from time to time. Changes will become effective when posted on this page, unless otherwise required by applicable law.

Your continued use of our website after changes are posted constitutes acceptance of the updated Terms.

2. Account Terms

Certain features may require you to create an account.

When creating an account, you agree to:

  • Provide accurate and complete information

  • Keep your account information up to date

  • Keep your login credentials confidential

  • Be responsible for activity conducted through your account

  • Notify us promptly if you believe your account has been accessed without authorization

You may not use another person's account without their permission.

We reserve the right to suspend or terminate accounts that violate these Terms, applicable law, or our policies.

3. Pricing and Payment

All prices displayed on our website are shown in US Dollars $, unless otherwise stated.

We make reasonable efforts to ensure that pricing information is accurate. However, errors may occasionally occur.

If we discover a significant pricing or product information error after you place an order, we may contact you before processing the order or cancel the order and provide an appropriate refund where applicable.

Payment must be successfully received before an order is processed, unless another payment arrangement has been expressly agreed upon.

Available payment methods will be displayed during checkout.

You agree to provide accurate and complete billing and payment information.

4. Product Descriptions and Availability

We make reasonable efforts to provide accurate product descriptions, images, specifications, dimensions, colors, and other information.

However, product colors may appear differently depending on your device or screen settings, and minor differences may occur between product images and the actual product.

We do not guarantee that product descriptions, images, specifications, or other content will always be completely accurate, current, or error-free.

Product availability may change without notice.

If a product becomes unavailable after you place an order, we may contact you regarding an alternative product, delay, or cancellation and refund, as applicable.

5. Order Acceptance and Cancellation

Placing an order through our website does not necessarily mean that the order has been accepted.

After you place an order, you may receive an order confirmation acknowledging that we have received your order. This confirmation does not necessarily constitute final acceptance of the order.

We reserve the right to accept, reject, limit, or cancel an order for reasons including:

  • Product availability

  • Pricing or listing errors

  • Payment issues

  • Shipping restrictions

  • Suspected fraud or unauthorized activity

  • Duplicate or unusually large orders

  • Violation of these Terms

  • Other legitimate business or legal reasons

If we cancel an order after payment has been received, we will issue an appropriate refund to the original payment method or through another appropriate method.

6. Shipping and Delivery

We ship orders to locations shown as available during checkout.

Estimated delivery times are provided for guidance only and may vary due to circumstances beyond our reasonable control, including carrier delays, weather, customs procedures, public holidays, incorrect addresses, or other unforeseen events.

Orders are generally processed within 3–5 business days, followed by an estimated delivery time of 7–20 business days, unless otherwise stated on the product page or at checkout.

Once an order has been handed to the shipping carrier, delivery is subject to the carrier's policies and procedures.

Customers are responsible for providing an accurate and complete delivery address.

If an order cannot be delivered because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply where permitted.

7. Returns and Refunds

Returns and refunds are governed by our separate Return and Refund Policy, which forms part of these Terms.

Please review that policy before placing an order.

For questions regarding returns or refunds, contact:

Email: casahomora@gmail.com

Nothing in these Terms limits any mandatory consumer rights or remedies available to you under applicable Indian law.

8. Prohibited Uses

You may use our website only for lawful purposes.

You agree not to:

  • Violate any applicable law or regulation

  • Use the website for fraudulent or deceptive purposes

  • Attempt to gain unauthorized access to our systems

  • Interfere with or disrupt the operation of our website

  • Introduce viruses, malware, or other harmful code

  • Scrape, copy, reproduce, or exploit website content without permission

  • Use automated systems to access the website in a manner that places an unreasonable burden on our systems

  • Impersonate another person or entity

  • Submit false or misleading information

  • Attempt to obtain products or services through unauthorized or fraudulent means

  • Use our website to infringe another person's intellectual property, privacy, or other rights

We may restrict or terminate access to our website where we reasonably believe these Terms have been violated.

9. Intellectual Property

Unless otherwise stated, the content on our website, including logos, trademarks, product images, photographs, graphics, text, designs, videos, and other materials, is owned by or licensed to Casa Homora and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, publish, sell, or commercially exploit our content without our prior written permission, except where permitted by law.

10. Third-Party Services and Links

Our website may use third-party services, including payment providers, shipping companies, analytics services, advertising platforms, and other service providers.

We may also provide links to third-party websites.

We are not responsible for the content, availability, security, or privacy practices of third-party websites or services. Your use of third-party services may be subject to their own terms and policies.

11. Disclaimer of Warranties

To the maximum extent permitted by applicable law, our website and its content are provided on an "as available" basis.

We do not guarantee that:

  • The website will always be available or uninterrupted

  • The website will always be free from errors

  • Information on the website will always be complete or current

  • The website will be free from viruses or other harmful components

However, nothing in these Terms excludes or limits warranties, guarantees, or consumer rights that cannot lawfully be excluded under applicable law.

12. Limitation of Liability

To the maximum extent permitted by applicable law, Casa Homora and its owners, employees, affiliates, service providers, and representatives will not be liable for indirect, incidental, special, consequential, or punitive losses arising from your use of our website or purchase of our products.

This may include losses resulting from delays, website interruptions, third-party services, shipping delays, or events beyond our reasonable control.

Nothing in these Terms limits or excludes liability that cannot legally be limited or excluded under applicable Indian law, including liability arising from fraud, willful misconduct, or mandatory consumer protections.

Where liability may legally be limited, our liability will be limited to the maximum extent permitted by applicable law.

13. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Casa Homora, its owners, employees, affiliates, and service providers from claims, losses, liabilities, damages, costs, and expenses arising from:

  • Your violation of these Terms

  • Your unlawful use of our website

  • Your violation of another person's rights

  • Fraudulent or unauthorized activity associated with your use of the website

This provision does not apply to the extent that the claim results from our own unlawful conduct or liability that cannot legally be transferred to you.

14. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision shall be modified or interpreted to the minimum extent necessary to make it enforceable, where permitted by law.

The remaining provisions will continue to remain in full force and effect.

15. Entire Agreement

These Terms, together with our Privacy Policy, Return and Refund Policy, Shipping Policy, and any other policies expressly incorporated into these Terms, constitute the agreement between you and Casa Homora regarding your use of our website and purchase of our products, subject to applicable law.

16. Contact Information

If you have questions about these Terms, please contact us:

Casa Homora
Email: casahomora@gmail.com

We are committed to providing our customers with clear information and a fair shopping experience.