Shipping Policy

Last Updated: 25 AUG,2026

At Casa Homora, we want your order to arrive safely and on time. This Shipping Policy explains how we process, ship, and deliver your orders.

1. Shipping Methods

We use reliable third-party shipping and logistics providers to fulfill and deliver orders.

Depending on the product, destination, and availability, shipping methods may include:

• Standard Shipping

• Express Shipping, where available

• Other shipping options displayed at checkout

The available shipping method and estimated delivery time will be shown during checkout where applicable.

2. Order Processing Time

Orders are generally processed within 3–5 business days after successful payment.

For our dropshipping orders, processing may take longer depending on product availability, supplier processing, warehouse operations, holidays, or high order volumes.

Please note that processing time is separate from shipping and delivery time.

3. Delivery Timeframes

After your order has been processed and shipped, estimated delivery generally takes 7–20 DAYS.

Delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on:

• Your delivery location

• Shipping method selected

• Product availability

• Carrier or logistics provider

• Customs clearance

• Weather conditions

• Public holidays

• Unexpected transportation delays

• Other circumstances outside our reasonable control

If a specific delivery estimate is provided on the product page or at checkout, that estimate will apply to your order.

4. Shipping Costs

Shipping costs are calculated based on the applicable shipping method, destination, product, and order.

The shipping cost will be displayed at checkout before you complete your purchase.

Standard Shipping: Calculated at checkout
Express Shipping: Available where offered at checkout

If we offer free shipping on selected products or during promotional periods, the applicable offer will be clearly displayed on our website or at checkout.

5. Tracking Information

Once your order has been shipped, you may receive a tracking number by email or through your customer account, where available.

Please allow some time for tracking information to become active or update after the shipment has been dispatched.

If your tracking information has not updated for several days, please contact us at casahomora@gmail.com and provide your order number.

6. Delivery Issues and Delays

While we work with shipping providers to deliver orders as efficiently as possible, delays can occasionally occur.

Possible causes include:

• Carrier delays

• Customs processing

• Incorrect or incomplete shipping addresses

• Weather or natural events

• Public holidays

• High shipping volumes

• Transportation disruptions

• Other circumstances outside our control

If your order is significantly delayed or appears to be lost, please contact us at casahomora@gmail.com

We will work with the relevant shipping provider to investigate the shipment and determine the appropriate next steps.

7. Incorrect Shipping Address

Customers are responsible for providing an accurate and complete delivery address when placing an order.

If you realize that you entered an incorrect address, contact us as soon as possible at casahomora@gmail.com

We will make reasonable efforts to assist, but we cannot guarantee that an address can be changed after an order has been processed or shipped.

Additional shipping costs may apply if a shipment needs to be reshipped because of an incorrect or incomplete address provided by the customer.

8. International Shipping

Where international shipping is available, we may ship orders to selected countries and regions.

International delivery times may vary depending on the destination and shipping method.

International orders may be subject to customs duties, import taxes, VAT, GST, or other charges imposed by the destination country.

Unless otherwise stated at checkout, the customer may be responsible for these additional charges.

Customs procedures may also cause delays beyond the estimated delivery timeframe.

9. Lost or Undelivered Packages

If your package is confirmed as lost or undeliverable, please contact us at casahomora@gmail.com  with your order number and tracking information.

We will investigate the shipment with the relevant carrier or fulfillment provider and, where applicable, provide a replacement, refund, or other appropriate solution in accordance with our Return and Refund Policy and applicable law.

10. Contact Us

If you have any questions about shipping or delivery, please contact us:

Casa Homora
Email: casahomora@gmail.com

We are always happy to help with questions about your order and delivery.